Thank you for shopping with Family Ties Clothing.
Order Processing
Orders are prepared for shipment after they are successfully placed and payment is confirmed.
Processing and delivery times may vary depending on the order, destination, shipping method, and other circumstances.
Shipping
Available shipping options and costs will be shown during checkout.
Once your order has been shipped, any available tracking information will be provided to you.
Delays
Shipping delays can sometimes happen because of carrier issues, weather, holidays, incorrect shipping information, or other circumstances outside our control.
If your order is taking longer than expected, please contact Support through the contact/support options available on our website.
Incorrect Shipping Information
Customers are responsible for providing correct shipping information when placing an order.
If you entered incorrect information, please contact Support as soon as possible. We will try to help, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Questions About Shipping
If you have questions about your order or shipping, please contact Support through the contact/support options available on our website.